Reasonability

If you keep playing with that, you're going to get hurt. © Suzanne Coleman, all rights reserved.

If you keep playing with that, you’re going to get hurt.
© Suzanne Coleman, all rights reserved.

by,

Suzanne Coleman

Is that even a word?  I have been wanting to ask the stock trading community this:  what is reasonable, and what is not?  Let’s talk PE.

I started trading during the “birth” of the internet, basically when companies that utilized it for profit were being born and growing, and the computer industry came along with them hand-in-hand.

At this time, people were piling into technology stocks, why wouldn’t you, when all they do is keep going up?  PEs were insane, or that’s what the older generation told me.  They were normal to me 🙂  I was told that a good, stable company should have a PE of 7 or 8, and a high-growth company might be safe at a PE of 15.  Hmm…

Well, in the internet days, a good stable, safe company would have a PE of 30.  An insane company that everyone wanted to own (was it cool like an iPhone?) might have a PE of over 100, up to, gosh I can’t even remember for sure, but probably up to 500-700.  Yeah, like I said, it was insane.

So now, almost 20 years later, I am looking at stocks again, some of the very same stocks I watched or owned back then, and trying to adjust to today’s market psychology and culture.  It’s hard.  Here is why.

Let’s start with a biggie, Amazon (AMZN), wow.  Well, I had that sucker for a really long time, I believed in it, I thought this damn company has a great idea, it will change the world.  Well, it did…  But its stock price fell along with many other great stocks during the “hell freezes over” period of my investment history.  That was in the early 2000s if I recall correctly.  So, I was holding on to it, it was once maybe $350 or so, and then came down to maybe $84.  Finally I decided to sell it, I was being too LOYAL (big issue to avoid), holding on to it, hoping it would eventually return to its glory days.  Well, then, of course, it did rise back up after years of just sitting there like a lump on a log (while I waited), and now it’s back up to over 300, and has even been at 400.  Wow.  If only we could predict these things…

So here’s the rub, AMZN is now at 310 with a PE of… ok, I guess they are now losing money so the PE is not listed.  Not too long ago, it was in the hundreds, maybe like 600?  My question to you all, is this, why would you continue to buy up a stock that is seriously over-valued?  I mean, you could lose almost all of your money if it drops down to where it should be.  It seems a bit like drug-induced insanity to me… what am I missing?  Have I gotten too old for this?

Then on the opposite side of the insane spectrum, let’s look at Apple (APPL).  They just reported earnings that were 38% over expectations.  No big deal, right?  Because we all know that Apple has a great history of blowing away even the highest of earnings expectations.  Are we nuts?  Maybe.  Their PE before this data was factored in was about 17.  Pretty reasonable for a company that is still growing and spreading into places like China, with over a billion tech-hungry citizens.  Why not buy Apple?  I’m not sure when Apple became this generation’s IBM, but that’s what it looks like has happened.  Almost no activity on the earnings news, or before it.  Odd.  The 12-month target will be revised upward and the stock price will go up with it.  So, you would think there would be buying now.  Maybe they are expecting a dip tomorrow or this week.  Maybe they fear… any of many things which may impact this activity.  But if you conclude it’s an overall conservatism, it is not.  See… Netflix (NFLX).

Netflix also reported better than expected earnings, just a few days ago (and I really should have bought it when I thought about it at 380, damn…) and is since up over 20%.  Their PE is over 100.  Hmm…  yes, they are also expanding into areas around the world, which is smart, but to buy in at a PE of 100 or more, isn’t really that smart.  I wonder if the “reason” that people do this is that they think it’ll (like Amazon and Yahoo! used to) keep going up, and if they don’t buy in now, they’ll never get to own a piece of it at these prices.  And, so far, in this instance, well this week, they’ve been right.

Look back a few months and you’ll see, well, let’s go to a 12 month chart… you can see that Netflix, like many other stocks these days that seem to do well, has been all over the place, with prices rising and falling significant amounts.  There is a high risk of buying in at a high point, and riding it all of the way down into the subway station.  And then, if you choose, you can end up waiting there for a plane to show up and fly you back up into the clouds.  Dramatic?  Yes, it can be.  There can be tears, there can be exhaultation (literally), so how and when do you decide to jump on a train and see where it will take you?

Let’s go back to Apple.  Strong growth, strong earnings, stable company, good leadership.  Since other big, stable companies are reporting earnings declines and less-than-enthusiastic forecasts, wouldn’t you expect more investors to move their money into Apple and out of those losers?  I mean, growth and stability, how can you go wrong with that?  We’ll see what happens.  I know that most big investors are already in Apple, that may be why there hasn’t been much movement today after earnings were reported to the public.

So what do you think?

 

 

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Tesla Has Competition

By Gage [Public domain], via Wikimedia Commons

By Gage [Public domain], via Wikimedia Commons

By Ajzh2074 (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

By Ajzh2074 (Own work) [CC BY-SA 3.0 (http:// creativecommons.org/ licenses/by-sa/3.0)], via Wikimedia Commons

by,

Suzanne Coleman

It will be interesting to see what will happen to Tesla (TSLA) stock on Monday with the news that GM will be producing a 200 mile-range mass-market vehicle in around 2017.  This is in direct competition with Tesla’s plans for their mass-market vehicle.  Tesla did recently report though that they will have extended the potential range of their newer vehicles to up to 400 miles per charge which might help to mitigate the negative impact that this news will have on Tesla’s stock.

Interestingly though, I think this is great news for Tesla, or more accurately, its owner Elon Musk.  As a fellow idealist, he has said that his goals are to spread the implementation of electric vehicle technology in order to decrease the negative impact of vehicle use on the environment.  He has openly shared his designs for efficient electric vehicles to prove that he is truly interested in seeing this change occur, whether it is his company alone, or his along with others, that bring it to fruition.  And as such, he might just react positively to this news, and not negatively as one might expect.

 

What do YOU think?  Add your comments to the discussion.

 

 

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Obnoxious Commercials, are They Effective at All?

too loud! image with text for slice, signed

By,

Suzanne Coleman, MD, BS social psychology

It seems that the advertising community has decided that screaming at the audience increases sales, but does it really?  I wonder what the research shows on this.

What I have read actually shows that the best way to get and hold someone’s attention, besides actually saying something they want to hear, is to whisper.  Screaming is not whispering, so why are they doing it?

Besides screaming, they have added random loud noises with no real rhythm or melody.  Do they think that everyone has ADD (attention deficit disorder)?

Another prevalent ad technique which doesn’t make much sense is when the presenter is talking really fast, and the speech is edited to eliminate the normal pauses in conversations.  It’s really hard to follow this and again I wonder, is there actually any research that shows that this leads to sales?  I would think that the basis of any sales would be getting the consumer to listen to what you are saying to them, but maybe I am wrong about that.

When any of this noisy distracting craziness is going on, I simply reach for my remote, and hit my favorite button, “mute.”  Ah, that’s better.  Am I the only one?

What about the bright white backdrops they are using so often these days?  With the new backlit televisions, this just blinds me, am I alone?  I literally block the screen when those commercials are on.  Is that effective marketing?

So conversely, what are the best commercials?  Well, in my opinion, the ones that are enjoyable.  Now I know I am not alone on this when I say that the ones with the best music are at the top of the list.  Add to those the ones with interesting and enjoyable visuals and you have my top characteristics of TV ads that hold my interest.  These tend to be things like high-end car ads, some other car ads, Target ads over the last few years or more, some Apple ads, and others.

So I want to know, is this an age thing?  Maybe a cultural background issue?  Or is it just that advertising executives are making the wrong choices when it comes to really getting their audience to sit, watch, and listen to their ads?  I wonder what the research shows.

What do YOU think?

Please add your voice in the comments (see the link at the top by the title, or below).

Beware of the Ratings on Yelp

shocked, baby, face, yelp, warning, beware, ratings, need to know,

Image courtesy of mjtmail on Flickr.

If you haven’t heard of it before, yelp.com is an online rating website for businesses all over the the world where people like you and I can rate businesses as well as write up reviews (unpaid) and have them posted online for other people to see.  As a new user of yelp, I recently found out that the ratings shown for the businesses do not reflect all of the reviews submitted on those businesses.  When you use this site, you need to be aware of this, especially in order to avoid really negative business experiences like the ones I had.  I don’t want to see anyone else put into a bad position when dealing with people who aren’t ethical business people.  No one deserves to have their equipment damaged or to have a business give them a firm quote and then force them to pay more for what they had already agreed upon.

Here’s what I’m talking about.  When I recently reviewed a local business with whom I had had a very bad experience, I noticed that there was another patron who had also had a very bad experience.  But I noticed other reviewers with ok and great experiences.  I was pretty suspicious of the review with the 5 stars, but maybe it was legit.  After I submitted my one-star review I skimmed the business’ page again and noticed a little note at the very bottom of the reviews which said “filtered” reviews.  “Hmmm,” I asked myself, “what is this?”

So I clicked on it, and found tons of one star reviews and a couple of 5 star reviews that had been hidden from view!  What?!  I read through a good number of them and it wasn’t hard to realize that these one star reviews were all very legitimate.  They had specific and applicable details and were all different from each other in complaints and writing style.  And, having experienced the nightmare that was this business myself, I had no problem believing any one of them as true.  On the other hand, the five star reviews gave very little detail and were a bit too complimentary so they may have been fake, but it’s hard to say for sure.

I was a bit concerned about why all of these one-star reviews were being hidden from consumers, so I looked around for answers.  I clicked on the “about filtered reviews” link to see what I could find out.  It says that these reviews are not included in the company’s star rating.  “Why not?” I asked myself, “they are all legitimate reviews!”  I was starting to smell something a bit fishy, and it wasn’t the soup.

So I submitted a question to the company, and they responded quickly.  They said:

“Thanks for contacting us with your concerns.

We try to showcase the most helpful and reliable reviews among the millions that are submitted to the site. Unfortunately not all reviews make the cut, even some legitimate ones. However it’s worth noting that the system isn’t static. It does what it can with the information at hand, and regularly revisits each review as it learns more. As a result, filtered reviews can find their way back onto business profile pages and vice versa.”

After I received this, I felt placated.  “Ahh, ok, they’ve got a system, it’s all under control.”  But I then was prompted to go back to the site and see what happened with my recent reviews, and lo and behold, the two one-star reviews (both very legitimate and appropriate) I had written had both been filtered and placed in the “hidden” and uncounted section of the two businesses’ pages.  “What?!”  Ok, this can’t be right.  So I wrote back to the customer service rep who had responded to me and asked to speak to someone about their filtering system as it didn’t seem to be working properly.  I haven’t heard back.  So much for good customer service.

If their system works as they say, as more information comes in, the businesses’ ratings should be adjusted to reflect them.  That means that the one company that I reviewed which had 37 one-star reviews out of 54 reviews total should have a lower rating than 2.5 stars, and with so many one-star ratings, many more of them (if not all of them) should be placed on the business’ official ratings page and counted.

It sounds like their system may work to filter out fake 5-star reviews, but it seems to be doing so at the loss of keeping the valid one-star reviews.  In reality, it is more important to know about the one-star reviews than avoid some fake 5-star reviews.  I’d take another look at my filtering system if I was working at yelp, and redesign it so it better filters out only fake reviews and maintains the legitimate ones for consumers to use.  The entire point of the site is to (well for yelp’s owners to make money off of free consumer reviews…. but) provide honest reviews to consumers so that they can make good decisions about where to spend their money and where to get the services they need.  Knowing about bad businesses is a critical component of this service.

So I think the important lesson here is that if you choose to use yelp to help you decide whether or not to patronize a certain business, or to choose which business is the best fit for your needs, that you not only read the business’ main reviews but are also sure to check if they have any filtered reviews and to read those as well.  I certainly wish I had done that before I went to use the two businesses that I ended up giving one-star reviews.  It would have saved me a lot of time, money and distress in the end.

If you have any questions or comments please feel free to post below, I look forward to hearing what you think.